Service call intake
Captures job type, address, urgency, and contact info.
Home Services
Call capture, dispatch, and scheduling for HVAC, plumbing, roofing, and home services.
Assuring Quality Solutions Inc. answers every service call, captures the job details, dispatches based on your rules, and follows up — so trucks stay booked and customers don't go to the competition.
Direct purchase. Choose a plan and start implementation — no demos required.
The cost of doing nothing
- Calls during peak season overflow the office
- Emergency calls after hours go to voicemail
- Manual dispatch slows down the day
- Estimate requests sit in a queue and go cold
What we build instead
- Every service call answered, day or night
- Job type, urgency, and address captured
- Dispatch routed to the right tech or crew
- Estimate and booking requests scheduled automatically
- Customers get instant confirmations and follow-up
What the system handles
Emergency routing
Escalates urgent calls to on-call crews.
Estimate scheduling
Books estimate visits into your team's calendar.
Field-service integrations
Works with common dispatch and CRM platforms.
Follow-up automation
Quote follow-ups and review requests run automatically.
Reporting
See booking rate, response time, and revenue captured.
Frequently asked questions
Will it book emergency service calls?
Yes. Emergency vs standard service is detected and routed accordingly, including escalation to your on-call tech.
Can it dispatch to multiple service areas?
Yes. Service area, zip codes, and team assignments are configurable.
Does it work with my CRM or field-service tool?
We integrate with most major field-service and CRM platforms. Available integrations depend on your plan.
Ready to stop losing revenue from missed calls?
Choose a plan and start building your call answering, scheduling, and follow-up system today.