Medical Courier

Dispatch, call handling, and routing support for medical couriers.

Assuring Quality Solutions Inc. builds dispatch-aware call answering and workflow support for courier and healthcare logistics businesses — so every pickup gets booked, routed, and tracked.

Direct purchase. Choose a plan and start implementation — no demos required.

The cost of doing nothing

  • Dispatch calls overlap during peak windows
  • STAT pickups need immediate response
  • Manual dispatch is slow and error-prone
  • Account managers can't see real-time activity

What we build instead

  • Inbound pickup requests captured automatically
  • STAT vs routine logic applied automatically
  • Dispatch notifications sent to couriers
  • Status updates synced to your dashboard
  • Follow-up and confirmation messages run automatically

What the system handles

Pickup intake

Captures location, contents, priority, and contact.

STAT routing

Urgency-aware routing rules.

Courier notifications

SMS / email / in-app dispatch alerts.

Account communications

Confirmation and status updates to facilities.

Workflow automation

Standardize repetitive dispatch operations.

Reporting

Volume, SLA compliance, and on-time rates.

Frequently asked questions

Can it handle STAT and routine dispatch differently?

Yes. Routing logic distinguishes STAT, urgent, and routine pickups with different SLAs and notifications.

Does it integrate with our dispatch software?

Common dispatch and routing platforms are supported. Available integrations depend on your plan and configuration.

Will couriers get notified of new pickups?

Yes. Notifications go out by SMS, email, or in-app depending on your setup.

Final configuration depends on your business requirements, tools, and any applicable compliance obligations.

Ready to stop losing revenue from missed calls?

Choose a plan and start building your call answering, scheduling, and follow-up system today.